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Arby’s Apologizes After Employee Reportedly Refuses to Serve Pembroke Pines Officer

The head of Arby’s restaurant chain has apologized to the Pembroke Pines Police Department after an employee at a South Florida restaurant reportedly refused to serve a uniformed officer.


Arby’s Chief Executive Officer Paul Brown and Senior Vice President of Operations Scott Boatwright contacted PPPD Chief Dan Giustino to apologize on behalf of the organization, according to a police report.

Both men assured Giustino that the employee’s behavior was “unacceptable” and did not represent the company’s values.

Giustino accepted the apology, and the department considers the matter closed.

In a Facebook post Tuesday, another officer alleged that on Monday, a fellow uniformed officer was denied service at the Arby’s located at 11755 Pines Boulevard near the Pembroke Lakes Mall.

“Real nice, Arby’s” the post says, before encouraging others to boycott the restaurant.

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